1. What is the duration for delivery?

The complete process of delivery will take 10-15 business days.

2. Total time bifurcation?
24-48 hours – Assigning the order to warehouse
10-13 business days – Quality check, order packaging, assigned to logistics 3-5 business days – Delivery (From warehouse to your doorsteps)
3. Can I have a particular product delivered on a particular day?

We do our best to deliver products bought from the website in a flawless condition and in the quickest possible time. However, we cannot offer a commitment.

4. In case of Cash on Delivery, can I open the package before paying?

We sincerely apologize, but at Studio Wonder Arts, we do not possess an open delivery system. If you have any problems with the product, get in touch with our Customer Care Team by calling +919967009673

5. How do I track my order?

The status of your order is updated through email at every important stage. You, too, have the ability to track your order by yourself by clicking on “Track Order” that appears on our website’s homepage.

6. Do I have the ability to return the order to the shipping agency and collect my cash back?

If you’re looking to return an order and receive a cash refund, you should check the return policy of the store or website where you made the purchase. Return policies can vary widely between different retailers, and they often specify details such as the time frame within which returns are accepted, the condition the items must be in, whether you’ll receive a cash refund or store credit, and any associated fees.

7. Do I have to sign for the delivery?
Yes. You need to provide your signature in the delivery form, by which you give a confirmation that your order was delivered in the right condition (without external damage or defect).
8. What if no one is at home when the order arrives?
In case, no one is available at the address, you can contact our customer care team to reschedule the delivery. but more then often the delivery personal will call you before delivery.
9. My order has not arrived. What should I do?

Please provide an allowance of up to 10 business days for delivery starting from the day of receipt of order confirmation. The status of your order is communicated to you through email at every major step. If you are facing hassles reading the emails or if you fail to receive regular updates, kindly get in touch with our Customer Care Team promptly. Give us a call or drop in an email. A confirmation email is sent to your inbox post shipment of the order, and it contains the name of the service provider and the tracking number. Key in the tracking no. in the tracking section of the service provider’s website. The order status will offer in-depth information with regard to your package. If our courier partner fails to reach you for any reason, we will offer instructions for collecting the package directly from the courier partner. In such situations, Studio Wonder Arts holds the right to cancel the contract of sale. In such a scenario, we will provide you with a full refund.

10. How can I change my shipping address post placement of an order?
For performing this action, you need to get in touch with our Customer Care Team on +919967009673 or email us at wonderartsstudio@gmail.com and provide the new shipping address.